Who we serve
We reach out to people in our community who have difficulty accessing health care due to factors such as language, culture, poverty or the lack of health insurance. We advocate for equitable access to health services for all people and are responsive to the needs of those who have difficulty accessing care.
Our priority is to reduce the health inequities experienced by populations facing the greatest barriers to care including:
- people without insurance,
- people living with poverty,
- people living with disabilities or chronic illness,
- newcomers to Canada,
- Indigenous and racialized communities,
- members of the 2SLGBTQIA+ community, and
- isolated seniors.
Telephone language interpretation support is available as needed for all individual services.
East End CHC boundaries
We reach out to people in our community who may have difficulty accessing health care due to factors such as language, culture, poverty or the lack of health insurance.
Our mandate is to give priority to people living within these boundaries:
- Western boundary: Greenwood Avenue (south of Danforth Ave) and Coxwell Avenue (north of Danforth Ave)
- Eastern boundary: Victoria Park Avenue
- Northern boundary: O’Connor Drive to St. Clair Ave
- Southern boundary: Lake Ontario.
Accessibility
At East End Community Health Centre (CHC) we are committed to providing accessible, high quality services for all clients and visitors. We make reasonable efforts to ensure that our policies, procedures and practices are in compliance with Customer Service, Information & Communications and Employment Standards of the Accessible for all Ontarians with Disabilities Act (AODA), and are consistent with the following principles:
- Services will be provided in a manner that respects the dignity and independence of all clients;
- Services will be integrated in such a way that meets the needs of people with disabilities in a timely manner; and
- Persons with disabilities will be given an opportunity equal to that given to others, to obtain, use or benefit from the programs and services provided by East End CHC
For more information, please refer to
- Accessibility Plan
- Letter of certification from the Rick Hansen Foundation Accessibility Certification™ (RHFAC) program
We welcome feedback on the services we provide to help us ensure that we fully respect and promote the dignity and independence of persons with disabilities. We accept feedback using a variety of methods including:
- In-person/virtual: to any East End CHC staff member who will document the feedback.
- Email: communications@eastendchc.on.ca
- Phone: 416-778-5858
- Mail: East End CHC, 1619 Queen Street East, Toronto, ON M4L 1G4