Vision
Health and well-being for everyone in our community.
Mission
Our team of professionals works in partnership with individuals, families and the community to promote health and well-being in East End Toronto, reaching out to those who may have difficulty accessing health services.
Values
Respect
Equity of Access to Health Care
We advocate for equitable access to health services for all people, and are responsive to the needs of those who have difficulty accessing care due to factors such as language, culture, gender, poverty or the lack of health insurance.
Quality Service
Integrity and Accountability
A Healthy Workplace
We work together to sustain an environment that is positive, healthy, respectful, caring and free from harassment and discrimination.
Approach
We take a comprehensive and holistic approach to our work.
Holistic – Helping the Whole Person
Being healthy means more than just “not being ill.” Good health means:
- feeling well in mind, body and spirit,
- being able to reach your goals,
- feeling part of a healthy community, and
- being able to make decisions and take control of your life.
Inclusive of Social Determinants of Health
We help people increase control over factors that impact their health, such as social inclusion; social justice and equity; and access to shelter, education, income and employment security, food, and a healthy eco-system. We advocate for positive social change.
Comprehensive and Preventative
We take the time to look beyond each client’s immediate health concerns. Our proactive approach includes health education, illness prevention strategies, and screening for early detection of disease.
Client-Centred
We honour our client’s rights to make individual choices to manage their health. We are sensitive to and respectful of an individual’s needs and preferences. We partner with our clients to make informed decisions and take action towards healthy living.
Interdisciplinary
We achieve the best outcomes for clients, especially those with complex needs, when health providers from a variety of disciplines work together as a team.
Collaborative
We coordinate our efforts with other health service providers and community agencies to have a greater impact on health in our community. We build strong partnerships that help us achieve our common goals.
Community Engagement
We actively engage with our clients and community to advocate on a broad range of issues.
