Vision, Mission, Values

Vision

Health and well-being for everyone in our community.

Mission

Our team of professionals works in partnership with individuals, families and the community to promote health and well-being in East End Toronto, reaching out to those who may have difficulty accessing health services. 

Our Values

Respect

We believe every individual has the right to be treated with respect and dignity. We appreciate diversity and treat ourselves and those we serve in ways that are fair, courteous and compassionate, recognizing everyone's contributions.

Equity of Access to Health Care

We advocate for equitable access to health services for all people, and are responsive to the needs of those who have difficulty accessing care due to factors such as language, culture, gender, poverty or the lack of health insurance.

Quality Service

We strive for excellence in our work, continuously improving our policies, practices and services. We are responsive to our clients and community, and use their feedback to improve our programs and services.

Integrity and Accountability

We are ethical, professional and trustworthy in our work. We embrace open, community-based governance. We honour our funding commitments, and make the most effective use of our resources.

A Healthy Workplace

We work together to sustain an environment that is positive, healthy, respectful, caring and free from harassment and discrimination.