Information for Clients and Visitors

For Client Convenience

Use this QR code to screen yourself for COVID-19 before entering the health centre. Please show your result to reception when you arrive to help us determine where you will wait for your appointment.

CoVID Pre-screening

Masks Still Required

ONLINE BOOKING - Clinical Assistant Appointments

We are now accepting online bookings for our clinical assistants. You must be a registered clinical client at East End Community Health Centre

Appointment bookings available are as follows:

  • Bloodwork-requisition required by your primary provider or specialist
  • Injections
  • Flu Vaccine - do not book a COVID vaccine in this schedule
  • Blood Pressure check

COVID-19 Vaccine Appointments at East End CHC

Vaccination represents the greatest tool we have to protect ourselves and our loved ones from severe outcomes from COVID-19. East End Community Health Centre cares about your health and well-being and wants to ensure you are fully protected against COVID-19. 

Please book your 1st, 2nd, 3rd or 4th dose COVID vaccine if you are eligible. 

You can book your COVID-19 vaccine appointment at East End Community Health Centre by calling 416-778-5858 or click below to book your appointment online.

COVID-19 Links and Information

Confused About Covid?Confused About Covid?

English Vaccine BulletinEnglish Vaccine Bulletin PDF
Versions in other languages WebsiteVaccine Eligibility


Please do not visit the Centre without an appointment

If you require care, please call our Centre. Your call will be triaged to determine if you require an office visit, video visit or phone visit. 

The health of clients and staff is our priority. Masks continue to be required in the health centre. All visitors to East End Community Health Centre will be screened for COVID-19 symptoms before entering the building. Please use the front entrance on Queen Street. The side entrance on Coxwell is closed.

Health care providers may call from a “blocked” number – please answer.

If you are concerned that you may have been exposed to, or are experiencing symptoms of COVID-19, please start by visiting the Ministry of Health website and taking their self-assessment

East End Community Health Centre is not providing COVID-19 testing to the general public.

The closest COVID-19 Assessment Centre
is located at Michael Garron Hospital.  Eligible groups can get a COVID-19 PCR test and assessment, as well as prescriptions for COVID-19 treatment if necessary.

Information about other COVID-19 Assessment Centres in Toronto is available at the following

To ensure that anyone in need of care can receive it, the Ontario Ministry of Health is waiving the three-month waiting period for Ontario Health Insurance Plan (OHIP) coverage.
Additionally, the province will cover the cost of COVID-19 services for uninsured people who do not meet the criteria for OHIP coverage. Together, these measures will ensure that no one will be discouraged from seeking screening or treatment for COVID-19 for financial reasons.

Staff Vaccination PolicyStaff Vaccination Policy

Information on the Coronavirus for Clients and Visitors

Important Information
Important Links

COVID-19 Resource List

Information about COVID-19 vaccines from the City of Toronto

Information about COVID-19 vaccines from the Ontario Ministry of Health

COVID-19 latest online assessment tool


Current Appointment Practices

  1. Please don't arrive early for appointments as we want as few people in waiting room as possible
  2. don't wear gloves inside the centre, hand sanitize instead
  3. don't bring another person with you to the appointment unless absolutely necessary and if possible have them wait outside
  4. please don't enter the vestibule if someone is already there. Wait until they move into waiting room.

Virtual Care Security

COVID-19 is placing stress on Canada's public health system. Our health service is starting to offer virtual care to make sure that we can continue to care for our patients safely and effectively. This means that we will be using video and audio technologies for some patient visits rather than asking all patients to come into our office. We do our best to make sure that any information you give to us during virtual care visits is private and secure, but no video or audio tools are ever completely secure. There is an increased security risk that your health information may be intercepted or disclosed to third parties when using video or audio communications tools. To help us keep your information safe and secure, you can:

● Understand that video, emails, calls, or texts you may receive are not secure in the same way as a private appointment in an exam room.

● Use a private computer/device (i.e., not an employer's or third party's computer/device), secure accounts and a secure internet connection.For example, using a personal and encrypted email account is more secure than an unencrypted email account, and your access to the Internet on your home network will generally be more secure than an open guest Wi-Fi connection.

If you are concerned about using video or audio tools for virtual care, other arrangements can be made. However, please note that visiting a health care provider in person comes with a higher risk of coming into contact with COVID-19 and the possibility of spreading the virus.

By providing your information, you agree to let us collect, use, or disclose your personal health information through video or audio communications (while following applicable privacy laws) in order to provide you with care. In particular, the following means of electronic communication may be used (identify all that apply): email, videoconferencing (including Skype, Facetime, etc.), text messaging (including instant messaging), website/portal, other (specify).

If you have questions about COVID-19, call:

Toronto Public Health Hotline 8:30 a.m. – 8 p.m. Telephone: 416-338-7600 TTY: 416-392-0658

Health Canada Coronavirus Information Service: 1-833-784-4397

WHO Advice for the Public:
Includes myth-busters about coronavirus, instructions on when and how to use surgical masks, basic prevention strategies.

Health Canada Coronavirus Website:
Information about Coronavirus in Canada, Canada’s response, and travel advice for those planning or returning from travel.

Ontario Ministry of Health Novel Coronavirus website:

Guidance for Ontarians about COVID-19, provincial -level public health response, and testing. Coronavirus information sheet about coronavirus in many languages.

Public Health Ontario Website:

Instructions for how to self -monitor, self -isolate, how caregivers should self -isolate, how to clean surfaces, etc. Available in multiple priority languages.

Toronto Public Health website:
Information on risk of coronavirus in Toronto, advice for protecting yourself, city-level public health response, and who to call for help.

Canada’s COVID-19 Economic Response Plan Website:
Information on the federal government's set of economic measures to help stabilize the economy, including details of income support programs and how to apply.

Who We Are

A photo of the East End Community Health Centre building

East End Community Health Centre provides primary care, health promotion and disease prevention services to the south-eastern quadrant of central Toronto, Ontario, Canada.

A unique aspect of our mandate is to reach out to people in our community who may have difficulty accessing health care due to factors such as language, culture, poverty, or the lack of health insurance.

We focus on the whole person in our approach and recognize that factors such as income, education, relationships and housing play a role in physical and mental health.

  • Funding provided by

    Logo for the Toronto Central Local Health Integration Network (LHIN)